We want you to be fully satisfied with your purchase. If for any reason you are not happy, you may return your item within 30 days of delivery for a refund or exchange, subject to the conditions below:
Items must be unused, in their original packaging, and in the same condition that you received them.
Proof of purchase (order number or receipt) is required.
Certain items are non-returnable for hygiene or safety reasons (e.g., personal care items, opened packaging, custom products).
Contact our customer support team at [Anqorashop@gmail.com] within 30 days of delivery to request a return authorization.
Once approved, you will receive instructions on how and where to send your return.
After your return is received and inspected, we will notify you of the status of your refund or exchange.
Approved refunds will be issued to your original payment method within 5–10 business days (processing times may vary depending on your bank).
Shipping costs are non-refundable, unless the return is due to our error (e.g., defective or incorrect item).
If you need to exchange an item for the same product or a different variant, please indicate this when requesting your return.
Customers are responsible for return shipping costs, unless the return is due to our error.
We recommend using a trackable shipping service as we cannot guarantee that we will receive your returned item.